Myrtle Beach Resort T1402

Great room and view

Manager's Response

For a resort, the grounds were average. There is a tight squeeze in the lobby when waiting for an elevator. Sidewalks are small. Our room was average for a resort. Smaller than I wanted. Standard furniture but solid. Kitchen was well stocked with dishes. Sadly the pools were not all open and some were limited and playground was closed bc of the blessed virus scare the government placed on the businesses.

Manager's Response

We had a great time. The condo was nice however the sliding doors in the master bedroom leaked when it rained and the kitchen sink leaks but overall I would choose to stay there again. 4

Dirty not sanitary especially during a pandemic when special cleaning is supposed to take place before arriving. We’re told pools and saunas were open before arranging and they were not. Manager Patrick I believe was his name was very rude and said I could not be satisfied. Kitchen was not clean hair abs splatter inside microwave outside of cabinets dirty looked like mouse droppings L/cockroache droppings in tub cockroach on stove the 2nd room needed bedding changed because it had been urinated on abs not laundered. Very very dissatisfied that I had to spend basically 2 days of my vacation getting these issues taken care of.

Manager's Response

The accommodations were clean and comfy. This little condo is perfect for a couple who are able to walk to the parking area cuz there is a bit of distance to go. The sliding door off the master is fabulous to hear the ocean while you sleep. The area has many great restaurants and golf choices and the beaches are very quiet during the week. Definitely recommend a trip into Charleston in a comfy vehicle.

Great experience!

There is not much that can compare to a 14th floor oceanfront view! The condo itself was very clean and is very well furnished. The electronic lock with the keypad is a nice feature allowing you to not have to worry about keys. The kitchen was well stocked with all the necessary utensils and cookware. The only thing keeping me from giving all five stars is the Towers Parking situation. Measured with google earth, my condo was 700-750 feet from where we had to park, with 500 feet of that being outdoors. A minor inconvenience until it’s raining with 30mph wind gusts. Overall though, it was a great experience!

We had a clean and comfortable two bedroom apartment with an ocean view at a good price. There were some minor issues but the staff was pleasant and promptly took care of them. The couch was not the most comfortable but still overall it was a good deal. I would stay there again and would recommend it to friends.

We stay in myrtle beach every summer and would love to stay here every year. However we will not be returning due to the way the management company allowed an employee to speak to me. Our rental was perfect. It was beautiful and up to date. The amenities were perfect. We had no issues at all. The bar downstairs was a great addition. The pools were great, the snack bar was great, everything was perfect. No complaints at all. But the management company had a very rude woman working there. I called Myrtle Beach Management to ask about any possible refunds due to the hurricane evacuation. We were having to leave 2 days earlier than planned. I called and very nicely asked if any refund was possible. I knew we hadn’t purchased insurance and we probably wouldn’t get any money back but it was worth asking. The lady answering the phone was ugly from the start. Telling me I should have purchased insurance and I wasn’t going to get any money back. I told her thank you for answering my question and there was no need to be rude. She immediately began raising her voice saying she wasn’t being rude but merely letting me know I couldn’t get a refund. I repeated thank you for answering my question and you can stop having an attitude with me. She said “you know what I apologize, I know that’s what you want to hear”
I was embarrassed by how mean she was being when I was nothing but nice. I’d love to bring my family and stay here every year as planned. As the place was great. But after being spoken to like I was, I will be sure to never rent from this company again.

Manager's Response

Lovely Unit,Open Concept, Well Furnished. Lots of Light. Modern Kitchen/well stocked.Beautifully decorated :) The Ocean Front View is Amazing, can watch the Fireworks from the Balcony. Family Friendly, with lots to see/do.Ocean,indoor and outdoor pools,Hot tub and lazy river. Ponds with Swans, Ducks, and Turtles.Easy access to shopping/dinning and mini golf.Did Not have time for Tennis Courts. Plan on returning for Longer Stay :)

Our vacation experience was 10+
Already planning to return next year.