Frequently Asked Questions

How do I book?

You may book any of our properties on our website, or if you would like to speak with a reservationist, please call our toll free number 800-968-9279 for assistance.


What method of payment is accepted?

We accept American Express, Visa, MasterCard and Discover credit or debit cards.  Personal checks, cash, money orders are also accepted.


What deposit do you require?

We require a minimum $230 deposit to reserve your vacation.  The balance is due 30 days prior to arrival.  The deposit is included in your reservation total and is non-refundable.


Do you offer traveler’s insurance?

Yes, travel insurance is available through our partner, RedSky Travel Insurance.  For complete coverage details, please follow this link:  Trip Preserver


What is your cancellation policy?

Refunds are not issued for canceled reservations. However, if a reservation is canceled and the property is re-rented (entire length of canceled stay at the full amount of the original reservation) an amount equal to 80% of the payments received will be refunded. If the property is re-rented for a lesser amount, the difference will be withheld from the refund as well as a 20% cancellation fee.


Do you provide kitchen and bathroom supplies?

A starter supply of bathroom tissue, soap, and trash can liners are provided.  You should bring laundry detergent, dish soap, bathroom supplies, extra trash can liners, paper towels and bath tissue.


Do you require a damage deposit?

No.  Included with your reservation is a damage waiver.  Which provides a level of insurance against accidental damage.